For more than 25 years, NTIA has been surveying the American public about its computer and Internet use, in partnership with the Census Bureau.
Our most recent NTIA Internet Use Survey went into the field in November 2019, with more than 50 questions administered to approximately 50,000 households across the United States. The survey covers a range of topics related to digital inclusion and similar issues, with the goal of informing Internet policy analysis and development that can help to bridge the digital divide.
In anticipation of conducting future surveys, NTIA is seeking recommendations from the public about how we can improve our survey and make it as relevant as possible. Are there questions we previously asked that should be changed or deleted? Are there any questions that we should be adding? We want to hear from you.
After digesting your comments, NTIA will draft a revised survey instrument to use in the future. Beginning this fall, experts from the Census Bureau will conduct cognitive testing of our draft survey, which will help us learn what questions may cause confusion or elicit inaccurate responses. Census will recommend changes aimed at addressing any problems uncovered during this process.