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From Intern to Career Advisor: Workforce Development in Southern Los Angeles
By: Maya C. James
Estephanie (Stephanie) Solano sees herself as a vessel for change.
A recent graduate of California State University, Dominguez Hills (CSUDH), Solano currently works as a career advisor at Goodwill in southern Los Angeles, where she helps connect community members with job opportunities and resources.
Her pathway to her current role emerged not only from her desire to counsel vulnerable populations, but from a paid internship through an NTIA-funded workforce development program.
NTIA awarded CSUDH $5.3 million from the Connecting Minority Communities Pilot Program to improve access to high-speed Internet service, devices, digital literacy training, and paid workforce development training. Part of this grant funded the Workforce Integrated Network (WIN) program, which Solano participated in during her third and final year of college.
“I applied right away,” Solano said after learning about the program from a professor. “Being a single mom and a student made it hard for me to participate in other programs and clubs on campus, so I knew I needed some sort of work experience and school participation.”
After successfully applying for the program, Solano worked as a teaching assistant for a Goodwill digital literacy skills course in Long Beach, CA. Between teaching someone how to use a mouse for the first time, to helping locals learn how to use Microsoft Office products, Solano says her work opened her eyes to the variety of people who were interested in upskilling.
New IT Skills Help Three Arizona Students Change Careers
NTIA awarded Phoenix College more than $4.25 million from the Connecting Minority Communities Pilot Program to improve high-speed Internet service capacity and workforce development training. This funding also enabled Phoenix College to purchase devices and software, create paid internships within the college’s Information Technology Department, and revise programs within their new Bachelor of IT program, among other changes and improvements.
Randisha Gaines
Gaines is pursuing a B.A. in Information Technology with a focus in Administration Networking and Cybersecurity, while also working as a part-time 3D Lab Technician in the college’s 3D printing lab. Following an eight-year stint in the Navy, and then the medical field during the Covid-19 pandemic, she was interested in shifting to an IT career. However, she found it difficult to break into the field.
“It’s such an underserved field that needs those resources, as far as technology, training, and other opportunities go,” Gaines explained.